Seidenberg, for instance, said people often complain about mobile phone service because they have unrealistic expectations about a wireless service working everywhere. Verizon Wireless, a joint venture of Verizon and Vodafone, is the state's largest mobile phone provider.Guess he hasn't seen his own commercials. For those not in the US - the commercial has a Verizon guy going all-over-the-place asking "can you hear me now?" to somebody on the other end of the cell phone connection.
"Why in the world would you think your (cell) phone would work in your house?" he said. "The customer has come to expect so much. They want it to work in the elevator; they want it to work in the basement."