What I like to see is:

1) What I want/am
2) What I know
3) Where and how I've been applying what I know
4) Where I learned it
5) Whatever else you want to say - I probably won't read this far

Objective: Seeking a position as a Windows Desktop Support Professional

Skills:

Accomplishments: (work history - reverse chronological - I expect to see a subset of skills from section 2 listed here so I know this is where you used that)

Education:

Awards/Hobbies/Goofy Facts: - for instance, I've had a few former soap actor or movie bit players apply, this is where they mention they played officer #4 in Reservoir Dogs or whatever.