Post #180,363
10/21/04 8:21:35 PM
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And the final word from Dell is
"Fuck off, loser. We've got you're money; now call India for support. Sucker!"
(Sorry -- couldn't resist the opening)
lincoln
"Windows XP has so many holes in its security that any reasonable user will conclude it was designed by the same German officer who created the prison compound in "Hogan's Heroes." - Andy Ihnatko, Chicago Sun-Times
[link|mailto:bconnors@ev1.net|contact me]
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Post #180,479
10/22/04 1:49:05 PM
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Wish I could say I get that kind of support from them...
...but I'm using the "corporate" support account, where they've realized they can't screw their customers over as much.
All I want for my birthday is a new President!
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Post #180,509
10/22/04 5:32:39 PM
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You could be lucky then
you may deal with a real Dell employee in Round Rock, TX; an outsourced company in Twin Falls, Idaho; or an ousource company in Ohio (ferget which city). Those are the only three places I remember where they do corporate support.
lincoln
"Windows XP has so many holes in its security that any reasonable user will conclude it was designed by the same German officer who created the prison compound in "Hogan's Heroes." - Andy Ihnatko, Chicago Sun-Times
[link|mailto:bconnors@ev1.net|contact me]
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Post #180,577
10/23/04 4:39:12 AM
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I dealt with Dell corporate support a few times.
It was during my recent contract. Over time I noticed that the support techs had been made very aware that Dell Support has an abysmal reputation for actually being useful. Starting with the quality of the telephone lines. So I was impressed Dell wanted to do something about it.
Wade.
Is it enough to love
Is it enough to breathe
Somebody rip my heart out
And leave me here to bleed
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Is it enough to die
Somebody save my life
I'd rather be Anything but Ordinary
Please
| -- "Anything but Ordinary" by Avril Lavigne. |
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Post #180,581
10/23/04 4:54:47 AM
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I've had no probs with Dell support
Corporate or at home.
Peter
[link|http://www.debian.org|Shill For Hire]
[link|http://www.kuro5hin.org|There is no K5 Cabal]
[link|http://guildenstern.dyndns.org|Home]
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Post #180,647
10/23/04 4:12:12 PM
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I only deal with corporate support
In my experience, it's among the best. Not up to pre-Windows WordPerfect* standards, but then again, no one is.
* I believe there is much truth to the allegation that MS saw Windows more as a WordPerfect killer (it's all about the drivers, man) than as a replacement OS.
-----------------------------------------
How do you convince a Washington Journalist that you're not slapping him in the face?
Tell him you're not.
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Post #180,651
10/23/04 4:20:23 PM
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Windows *is* a driver
===
Implicitly condoning stupidity since 2001.
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Post #180,665
10/23/04 8:46:02 PM
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A Screw(you)Driver
--
Comrades, don't let your food drop on the floor - three dogs already died of food poisoning.
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Post #180,944
10/25/04 7:39:57 PM
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That's because your country once ruled India
They're just like family to you.
lincoln
"Windows XP has so many holes in its security that any reasonable user will conclude it was designed by the same German officer who created the prison compound in "Hogan's Heroes." - Andy Ihnatko, Chicago Sun-Times
[link|mailto:bconnors@ev1.net|contact me]
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Post #180,959
10/25/04 8:52:30 PM
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rofl
-drl
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Post #180,977
10/26/04 1:32:50 AM
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Who said anything about India?
The Dell call centre I call is in Ireland.
Peter
[link|http://www.debian.org|Shill For Hire]
[link|http://www.kuro5hin.org|There is no K5 Cabal]
[link|http://guildenstern.dyndns.org|Home]
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Post #180,996
10/26/04 11:22:34 AM
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Same story, different accent, better beer, worse food
I have come to believe that idealism without discipline is a quick road to disaster, while discipline without idealism is pointless. -- Aaron Ward (my brother)
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Post #180,999
10/26/04 11:39:54 AM
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You left out the women.
That's why the British REALLY conquered Ireland - they were desperate to see some good-looking faces for a change.
All I want for my birthday is a new President!
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Post #181,925
10/31/04 4:14:04 PM
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What about the Scots?
Got a relative who married a Scottish lass - when they showed up to my wedding I wanted to call a time out. She was drop dead gorgeous. She made Sheena Easton look like Rosie O'Donnell.
lincoln
"Windows XP has so many holes in its security that any reasonable user will conclude it was designed by the same German officer who created the prison compound in "Hogan's Heroes." - Andy Ihnatko, Chicago Sun-Times
[link|mailto:bconnors@ev1.net|contact me]
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Post #181,985
11/1/04 12:13:42 PM
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Re: What about the Scots?
Why do you think Longshanks proclaimed "Prima noctis?"
(Yes, I know he never did. Still, Scottish/Welsh != British. Peter.Nose.Tweak())
All I want for my birthday is a new President!
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Post #181,924
10/31/04 4:12:02 PM
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Are you sure about that?
Just because I call a 1-800 number here in the USA doesn't mean that it gets received by a USA located telephone.
lincoln
"Windows XP has so many holes in its security that any reasonable user will conclude it was designed by the same German officer who created the prison compound in "Hogan's Heroes." - Andy Ihnatko, Chicago Sun-Times
[link|mailto:bconnors@ev1.net|contact me]
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