Arkadiy has a point, he says he put the text into Word and got identical results. Now, my normal.dot has 10 pt TNR font and 1 1/4 inch margins (check - delete normal.dot and let Word recreate it...works). What about your? Take the text and type/paste it in your Word's "blank document". If you've modified your normal.dot, move it to a safe place and let Word create a new one with program defaults.