Post #169,522
8/16/04 3:48:00 PM
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Attention Admin Scott?
I wasn't sure where to put this, but this is in regard to my e-mail to you the other night. The person in question still can't get on here, for some reason. I thought I would show you what they did to try, and see if you see something missing or wrong that we don't please point it out?
"I tried my DSL help desk, they can't help me on this. We can't even
ping their sites.
I tried both a web ping and an XP CMD ping:
Pinging z.iwethey.org [208.255.11.91]:
Ping #1: * [No response]
Ping #2: * [No response]
Ping #3: * [No response]
Ping #4: * [No response]
Pinging z.iwethey.org [208.255.11.91] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 208.255.11.91:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
I tried a tracert and the last known hop was here:
Tracing route to z.iwethey.com [208.255.11.91]
over a maximum of 30 hops:
1 1464 ms 2043 ms 2068 ms
adsl-65-69-47-254.dsl.stlsmo.swbell.net [208.255.11.91]
2 2324 ms 1856 ms * dist1-vlan50.stlsmo.sbcglobal.net
[151.164.14.13
0]
3 2240 ms 2015 ms 2318 ms bb1-g8-3-0.stlsmo.sbcglobal.net
[151.164.14.241]
4 1161 ms 1306 ms 1469 ms bb1-p15-2.dllstx.sbcglobal.net
[151.164.189.34]
5 1194 ms 879 ms 906 ms bb2-p10-0.dllstx.sbcglobal.net
[151.164.40.210]
6 520 ms 614 ms 497 ms ex2-p2-0.eqdltx.sbcglobal.net
[151.164.240.225]
7 903 ms 1067 ms 1330 ms ex1-p14-0.eqdltx.sbcglobal.net
[151.164.242.41]
8 936 ms 883 ms 739 ms sl-st20-dal-4-0.sprintlink.net
[144.228.250.109]
9 506 ms 576 ms 664 ms sl-st21-dal-3-0.sprintlink.net
[144.232.9.95]
10 940 ms 1148 ms 1076 ms 144.232.9.134
11 1275 ms 570 ms 588 ms 0.so-3-3-0.XL1.DFW9.ALTER.NET
[152.63.99.1]
12 951 ms 1005 ms 964 ms 0.so-0-0-0.TL1.DFW9.ALTER.NET
[152.63.0.193]
13 931 ms 879 ms 698 ms 0.so-5-1-0.TL1.CHI2.ALTER.NET
[152.63.1.129]
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
Any ideas? I am all out of them."
And so am I. Do you have any idea why he can't connect to here anymore, Scott?
Thanks!
Nightowl >8#
"A determined soul will do more with a rusty monkey wrench than a loafer will accomplish with all the tools in a machine shop." -- Robert Hughes, Australian Art Critic, Writer
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Post #169,523
8/16/04 3:52:11 PM
8/16/04 3:53:38 PM
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Re: Attention Admin Scott?
All of that can be answered by a single factor; the person in question's ISP not allowing outbound ICMP traffic, or a router somewhere along the way dropping it. Which is what it looks like, to be honest.
Ask the person in question if they can ping, for example, www.ibm.com or www.microsoft.com.
[Edit: Finish your sentence, Peter, or you're having no pudding.]
Peter
[link|http://www.debian.org|Shill For Hire]
[link|http://www.kuro5hin.org|There is no K5 Cabal]
[link|http://guildenstern.dyndns.org|Blog]
Edited by pwhysall
Aug. 16, 2004, 03:53:38 PM EDT
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Post #169,526
8/16/04 4:06:05 PM
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Thanks!
Thank you Peter, that helps.
Thank you for looking at it, Scott. Now at least we know it's not on this end.
Nightowl >8#
"A determined soul will do more with a rusty monkey wrench than a loafer will accomplish with all the tools in a machine shop." -- Robert Hughes, Australian Art Critic, Writer
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Post #169,597
8/17/04 12:57:11 AM
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Interesting
He couldn't ping those sites either, and John also tried pinging both those sites and couldn't ping them. Is that significant, Peter?
Interestingly enough though, we can telnet to IWT and he can't, despite neither of us being able to ping IWT either. But Greg explained most of why that was, I think.
He asked if it could be a SP2 issue, he just installed Service Pack 2, and turned off the SP2 Firewall and is using Sygate Personal Firewall instead.
Could SP2 have added some sort of packet limitation to foil P2P networks, and maybe be trying to limit the web packets? He is not currently running a P2P file sharing program and he scanned for viruses, trojans, spyware, aware and nothing was detected. and all his AV programs are up to date.
He's also tried several browsers to see if one of them was the problem, but it wasn't.
We're beginning to think it's a router at the ISP and he'll have to call them to fix that, I guess. He's gonna be out of town for a week though, so maybe it will fix itself? (We can hope).
Thanks for all the help here, guys. Hopefully he'll get it figured out.
Nightowl >8#
"A determined soul will do more with a rusty monkey wrench than a loafer will accomplish with all the tools in a machine shop." -- Robert Hughes, Australian Art Critic, Writer
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Post #169,598
8/17/04 1:21:01 AM
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XPSP2 could nobble that, yar.
The builtin XP firewall is perfectly sufficient for home users, given that I believe that "personal firewalls" are a load of toss anyway.
I'd recommend NOT using anything with "Sygate" written on it.
Does any other computer work on this connection?
Peter
[link|http://www.debian.org|Shill For Hire]
[link|http://www.kuro5hin.org|There is no K5 Cabal]
[link|http://guildenstern.dyndns.org|Blog]
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Post #169,601
8/17/04 1:28:50 AM
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I asked him
If he doesn't get it before he leaves, I'll have an answer when he gets back.
Thanks Peter.
Just curious, since I'm gonna have to use SP2 pack sometime, have they worked out any of the bugs on it yet, or is it still screwing things up everywhere?
Nightowl >8#
"A determined soul will do more with a rusty monkey wrench than a loafer will accomplish with all the tools in a machine shop." -- Robert Hughes, Australian Art Critic, Writer
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Post #169,602
8/17/04 1:38:47 AM
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Works For Me.
And yet a friend who put it on his Athlon64 laptop couldn't boot in normal mode after that; he had to start in Safe mode and remove it.
Your mileage may vary.
Peter
[link|http://www.debian.org|Shill For Hire]
[link|http://www.kuro5hin.org|There is no K5 Cabal]
[link|http://guildenstern.dyndns.org|Blog]
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Post #169,603
8/17/04 1:40:51 AM
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Thanks for the advice
Still not sure when we're gonna get it, but John wants it on a CD, so he's getting it directly from them or something like that.
I'm calling it a night, owls are tired.
Thanks for all the help here.
Nightowl >8#
"A determined soul will do more with a rusty monkey wrench than a loafer will accomplish with all the tools in a machine shop." -- Robert Hughes, Australian Art Critic, Writer
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Post #169,633
8/17/04 10:04:05 AM
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Works4Me as well.
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Post #170,030
8/19/04 12:16:14 AM
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XPSP2 is not the problem
neither is Sygate. Juno works, my ISP doesn't. My ISP just issued a warning about XP SP2 causing a disruption in their service and causing some Internet apps to fail to connect, yet all works fine with Juno. Problem is Juno is limited as it is free and it has adware and a very slow connection with priority to paying customers so I get bumped off.
The problem seems to be with my crappy ISP at this point.
"When a true genius appears in the world you may know him by this sign: that all the dunces are in confederacy against him." - Jonathan Swift
[link|http://www.xormad.com:4096/district268|I am from District 268].
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Post #170,038
8/19/04 12:40:45 AM
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Re: XPSP2 is not the problem
neither is Sygate. Juno works, my ISP doesn't. My ISP just issued a warning about XP SP2 causing a disruption in their service and causing some Internet apps to fail to connect, yet all works fine with Juno. Problem is Juno is limited as it is free and it has adware and a very slow connection with priority to paying customers so I get bumped off. The problem seems to be with my crappy ISP at this point. True maybe, but even your ISP says the SP2 is causing THEM problems. I recommend you go to the MS site, because it's causing more problems than you might realize. Hopefully between that and your ISP it will get fixed. Nightowl >8#
"A determined soul will do more with a rusty monkey wrench than a loafer will accomplish with all the tools in a machine shop." -- Robert Hughes, Australian Art Critic, Writer
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Post #169,524
8/16/04 4:02:53 PM
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No clue, it's not on this end though.
Regards,
-scott anderson
"Welcome to Rivendell, Mr. Anderson..."
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Post #169,529
8/16/04 4:54:36 PM
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Well, I can answer why the no Pinging.
I drop all ICMP traffic. 208.255.11.65 == the last ICMP able address on my Public Network. So ping that address. Z is on the other side of the firewall, but it doesn't block anyone in particular. I keep it that way. Just remember, ICMP is a small piece of the pie, a piece that "script-kiddies" like to use. gateway.gregfolkert.net(208.255.11.65) == my side of the router networke-GW.CUSTOMER.DSL.ALTER.NET(63.110.192.29) == head-end side of the router but on my side of the wire. If you cannot get to 63.110.192.29, then the problem is usually not mine. ping or traceroute are okay tools... but in this case give bad data. Idea of my setup internet\n |\n |\n |\n---------------\n|63.110.192.29| == Alter.net's router IP Addr\n|208.255.11.65| == My router IP Addr (pingable)\n---------------\n |\n |\n |\n---------------\n| firewall | == Firewall let's only authorized\n--------------- traffic through (filters)\n |\n |\n |\n---------------\n|208.255.11.91| == Behind firewall. Not Pingable\n--------------- Only Authorized traffic. Hope this helps. -- [link|mailto:greg@gregfolkert.net|greg], [link|http://www.iwethey.org/ed_curry|REMEMBER ED CURRY!] @ iwetheyNo matter how much Microsoft supporters whine about how Linux and other operating systems have just as many bugs as their operating systems do, the bottom line is that the serious, gut-wrenching problems happen on Windows, not on Linux, not on Mac OS. -- [link|http://www.eweek.com/article2/0,1759,1622086,00.asp|source]Here is an example: [link|http://www.greymagic.com/security/advisories/gm001-ie/|Executing arbitrary commands without Active Scripting or ActiveX when using Windows]
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Post #169,535
8/16/04 5:04:46 PM
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Thanks Greg!
I'll pass that along too!
Nightowl >8#
"A determined soul will do more with a rusty monkey wrench than a loafer will accomplish with all the tools in a machine shop." -- Robert Hughes, Australian Art Critic, Writer
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