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New Re: What a waste of a day
In the course of building the Lunar Module, a Grumman engineer made a calculation error that caused the junction of the lander legs and footpads to be made too fragile. In tests, the gear collapsed. The engineer stayed up late one night rechecking his work, and discovered the calculation.

In the modern world he'd have immediately attempted to cover his ass. In that world, he reported the problem immediately to his boss, project manager Tom Kelly, and took full responsibility for the costly setback in the project schedule (weight was critical, so any major redesign propagated through the entire project).

Kelly said to him - this is bad. But what you did with the information is good. Get back to work.

Mistakes are fate. Fessing up is free will.
-drl
New Well put.
New And that is a difficult project management skill
The natural inclination when someone screws up is to punish them for it. This results in CYA behaviour. And it results in a systemic distortion of bad news into good as you go up the project hierarchy.

You really want to encourage 'fessing up. And want to make sure that bad news actually gets discovered. Since neither of these happens naturally, you have to fight to make them happen.

Cheers,
Ben
To deny the indirect purchaser, who in this case is the ultimate purchaser, the right to seek relief from unlawful conduct, would essentially remove the word consumer from the Consumer Protection Act
- [link|http://www.techworld.com/opsys/news/index.cfm?NewsID=1246&Page=1&pagePos=20|Nebraska Supreme Court]
New As a boss of mine put it during a postmortem meeting
"There is a price to telling the truth".

I no longer work for him.
--

Buy high, sell sober.
     What a waste of a day - (bluke) - (4)
         Re: What a waste of a day - (deSitter) - (3)
             Well put. -NT - (FuManChu)
             And that is a difficult project management skill - (ben_tilly) - (1)
                 As a boss of mine put it during a postmortem meeting - (Arkadiy)

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