bigass telco calls. We have problem another company wants one of our phone numbers
me: you arnt receiving the request?
we receive the request, it says waiting for a response
me: maybe I dont clearly understand the problem
its in a waiting for a response state
why dont you respond?
thats why Im calling you, why arnt we responding?
20 minutes later assemble logs that prove it got all the way to their backend system
and call them back
me: these files show that you received the request
great, what is your company going to do to fix this?