CS call ala shark tank
I have a customer with a sev 2 ticket
Me: your internal network is down
Cust: Yes I know were all down, Tulsa, Virginia and the west coast as well
Me: So I dont understand the problem
Cust:Well your Network Application isnt responding
Me: you will have to wait until your network is fixed
Cust: You mean I have to wait for the switch to be working? That will take a long time
Me: Im sorry but until your network is working we cannot reach you
/me closes ticket
new ticket pops
open it
you guessed it.
Network between your company and mine is down sev one we need it fixed
/me bangs head into wall
thanx,
bill
I do hold an englishman's brothel is his castle , where he should behave accordingly--as many flash tails as he likes , but none of the troop fornications that the orientals and germans indulge in. Its not the indecency I mind , but the company of a lot of boozy brutes hallooing and kicking up a deuce of a row when I want to concentrate and give off my best. A regular bacchanalia is something to see right enough, but I am with the discriminating Frog who said that one is interesting, but only a cad would make a habit of it.
Sir Harold Flashman esquire VC OBE
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