Well I just learned it's called Slamming, that's the official government term. I didn't know that yesterday till evening.

I'm working with my friend to get her a pic freeze (or as SWB calls it, Customer Choice Protection) so she can prevent it in the future. However, when you call the number that tells you your long distance service, it still tells her it's MCI. So I'm hoping maybe it's just taking a couple days to make the switch back from MCI to no service.

If not, I'll be back on the phone to SWB soon. ;)

Nightowl >8#