There are a number of factors that affect "partners" and others that affect both partners and customers.
- Rapid and massive upscaling of Microsoft's corporate support operations, and placing those operations squarely between the corps and the "partners" Those who have commented "on the record" have said the move would not affect them negatively, those who have commented "off the record" have expressed an entirely different opinion.
- Interception of license renewal revenue that used to provide steady income to "partners".
- The new license registration requirements will annoy customers no end and make support much more difficult.
- Replacement of all upgrade paths with Software Assurance, which forces immediate upgrade of all products as soon as released. Any deviation from the plan and you have to buy all new retail versions to get back on Software Assurance.
- The high handed anti-piracy campaign, with huge fines and penalties. The "partners" have been threatened just as harshly as the customers, and in some cases more harshly.
- The purchase of Great Plains, which puts Microsoft squarely in unequal competition with "partners" specializing in accounting and business management. The revenue growth figures Microsoft has issued for Great Plains can only be met by crushing all competitors.
- The endless worm / trojan / virus disasters and the huge amount of patching and updating necessary to keep up with them.
- Decertification of all MCSEs who do not meet stringent Windows 2000 certification requirements (at high cost) by the end of the year.
- Effective (but disguised) price increases for just about everything.
- The forced march to .Net and all that implys.
- The persistent feeling that there's a lot more of this coming.