Dell service skillful - does the job -

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Post #60,863 by Andrew Grygus 11/3/02 10:45:09 AM Reply	Dell service skillful - does the job - - it's just . . . . that the job they're expected to do is not the job you need done. Their job is to make sure the customer doesn't call back. Big article in CRN (formerly Computer Reseller News) a month ago dealt with the problem. Modest size businesses now just ignore the Dell warranty and have a local service outfit fix systems. It costs a lot less than the downtime and phone time wasted dealing with Dell service. [link\|http://www.aaxnet.com\|AAx]
Post #60,996 by lincoln 11/4/02 10:55:22 AM Reply	Do you have a link to the article? lincoln "Four score and seven years ago, I had a better sig"
Post #61,002 by Andrew Grygus 11/4/02 11:11:38 AM Reply	Yes [link\|http://crn.channelsupersearch.com/news/crn/36976.asp\|What Warranty?] [link\|http://www.aaxnet.com\|AAx]

More Dell BS-Opera ___ (and Thanks! Karsten:_ LNX-BBC) - (Ashton) - (14) - Nov. 3, 2002, 12:01:21 AM EST

Just for contrast.... - (Silverlock) - (6) - Nov. 3, 2002, 02:59:00 AM EST

Understood: for Big contracts - (Ashton) - (5) - Nov. 3, 2002, 08:24:37 AM EST

Dell service skillful - does the job - - it's just . . - (Andrew Grygus) - (2) - Nov. 3, 2002, 10:45:09 AM EST

Do you have a link to the article? -NT - (lincoln) - (1) - Nov. 4, 2002, 10:55:22 AM EST

Yes - (Andrew Grygus) - Nov. 4, 2002, 11:11:38 AM EST

For home use-- - (Silverlock) - (1) - Nov. 3, 2002, 10:47:11 AM EST

Yes, of course. - (Ashton) - Nov. 3, 2002, 07:14:34 PM EST

aDelltery.. and the Endless W2K install - (Ashton) - (6) - Dec. 3, 2002, 07:50:10 AM EST

Can you get a different install CD? -NT - (Silverlock) - (1) - Dec. 3, 2002, 02:59:09 PM EST

Re: Can you get a different install CD? - (Ashton) - Dec. 4, 2002, 04:26:20 AM EST

Have you tried MS's site? CD-ROM may not be Win2K compat. - (Another Scott) - (2) - Dec. 3, 2002, 03:43:43 PM EST

D'Oh - that's it.. - (Ashton) - (1) - Dec. 4, 2002, 04:17:33 AM EST

CD/DVD players are computers in their own right. - (static) - Dec. 4, 2002, 09:41:25 PM EST

More aDellterous happenings - moved to Doze (new thread) - (Ashton) - Dec. 8, 2002, 04:57:44 AM EST