An Alabama family was turned away from a shelter as storms raged through the area because they did not have enough masks amid the coronavirus pandemic, WHNT News reported.

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One family from Crossville, Ala., was denied entry to a shelter Sunday because they did not have enough face masks for every person with them.

“The guy actually opened the door, he motioned, do you have a mask? I held up my mask. I said I have one mask, I can put it on the child. He motioned no and shut the door,” one woman said who she tried to enter a Crossville shelter. She was accompanied by her daughter and 3-year-old granddaughter.