Who and why someone makes a data request needs to be logged and analyzed at more idle times.
Also the data needs to be broken up by categories of use and made available only on a "need to know" basis, i.e. with proper authorization. Popping up screens with everything known about a client is just bad practice. Yes, it makes things inefficient.
Of course I have no idea how Marriott did things.
Alex
"There is a cult of ignorance in the United States, and there has always been. The strain of anti-intellectualism has been a constant thread winding its way through our political and cultural life, nurtured by the false notion that democracy means that "my ignorance is just as good as your knowledge."
-- Isaac Asimov
