... the problems being reported are a result of user error – usually voters hitting a button or using the selection wheel before the screen is finished rendering.

Excuses are supposed to explain, mitigate and, you know, excuse the problem. Not just describe the problem in greater detail.*


* If I'm not being clear enough: Users are going to use the machines once every 4 or maybe 2 years. They can't be expected to learn subtle issues with the UI. It shouldn't be possible for the user to experience the problem described above.