They are perhaps the most perfect example of a group that Does Not Get It [anything]. "Here. Here's our product. Use it. Shaddup. Use it. No, we don't CARE what you like. Use it."
HMOs care about profit. The way Notes is being run, it's like they want to lose customers.
"He who fights with monsters might take care lest he thereby become a monster. And if you gaze for long into an abyss, the abyss gazes also into you." - Friedrich Nietzsche