The big American telecos don't want you to know how much your plan will cost. They want to draw you in with a 5 second description - "20 GB for your whole family for $160/mo! What a bargain!!11" then have you sign the 2 year contract and, when it's too late, you find out all the extra fees and taxes.
While it would cost them less to have people use the web site, they can't sell the $50 cases and $25 screen protectors and $100 earbuds and $100 "starter kits" as effectively as a guy or gal working on commission at a store...
I was amazed when I signed up for my plan at T-Mobile. I did it over the web. I got the $30 month-to-month plan (at the time it was 2 GB of data, 300 minutes, unlimited text - I think the data is "unlimited" now). It was hard to find on their web site, but once I found it, it was painless. The actual amount I pay every month is ... $30.50. When I was on Sprint, the headline number was before all the various taxes and fees that added another $25 or so a month...
The CFPB really should crack down on the big cell phone companies. It's deceptive marketing, pure and simple.
Cheers,
Scott.
While it would cost them less to have people use the web site, they can't sell the $50 cases and $25 screen protectors and $100 earbuds and $100 "starter kits" as effectively as a guy or gal working on commission at a store...
I was amazed when I signed up for my plan at T-Mobile. I did it over the web. I got the $30 month-to-month plan (at the time it was 2 GB of data, 300 minutes, unlimited text - I think the data is "unlimited" now). It was hard to find on their web site, but once I found it, it was painless. The actual amount I pay every month is ... $30.50. When I was on Sprint, the headline number was before all the various taxes and fees that added another $25 or so a month...
The CFPB really should crack down on the big cell phone companies. It's deceptive marketing, pure and simple.
Cheers,
Scott.