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New Augusto Pinochet: controversial change agent
I am taking an employer-sponsored two-day change management class next week. I am reading my employer-assigned change management book, Leadership on the Line: Staying Alive Through the Dangers of Leading. It is a pretty thin gruel, but I was prepared for that.

Then I got to page 112, wherein Messrs. Heifetz and Linsky conclude their summary of FDR managing tension within a productive range and then segue into this:

"We can see the same principle at work in a very different, and ethically disturbing, example. General Augusto Pinochet of Chile came to power in a 1973 coup d'état amid the political and economic disarray at the end of the Allende administration. Like Roosevelt, he found the level of chaos (rampant unemployment, labor strikes, inflation) intolerably high. Indeed, his rise to power was an explicit effort to restore order in a nation caught between superpowers and riven with conflict. He used his authority—that is, military might and political repression—to restore order. The cost in human lives and individual freedom was enormous.

However, Pinochet understood that too much order would make meaningful change impossible. So while he treated dissenters brutally, he used the stability he created to challenge the traditional power elites on the economic front. He proceeded to turn up the heat on the private sector, eliminating protective tariffs and government subsidies, thus forcing business to adapt to international competition or die. Some did die, but others adapted, and many new businesses and industries flourished in the new environment.

Pinochet deserves to go down in history as a controversial figure. After seventeen years of forcibly guiding his society through an adaptive transformation, Pinochet's repression outlived whatever usefulness it might have had, and political democracy was restored. His technique for restoring order was savage and criminal, but there is no denying that he understood the need to control the temperature in his country in order to accomplish needed economic change. Chile is growing again, with a modern economy more productive than before."

My employer has a reputation for being left of center on the political spectrum. I expected better of the institution. On the bright side, I have a new strategy for dealing with people at work who annoy me. I will have them tossed out of helicopters and into the Pacific.
New Wow.
New Use of Pinochet is rather telling, isn't it?
I'm reminded of the late Jeanne Kirkpatrick (presently, if the Christian afterlife is just, roasting on a spit in some particularly disagreeable precinct of the infernal regions) and her distinction between "totalitarian" and "authoritarian" regimes. Human rights didn't matter; the body count didn't matter. Totalitarians (brutal and wicked) consulted Marx for their economic policies and authoritarians (stern but just) looked to Milton Friedman. Similarly, mass killings in Central America were the work of "terrorists" if the money trail led back to Havana and "freedom fighters" if the expense vouchers were countersigned by a GS-12 in Langley VA.

Our plutocrats would love to impose a Chilean solution on domestic discord, and these tools (the authors) are, in their small way, helping to prepare that path. I look forward to their sequel, Leadership Secrets of Pol Pot.

cordially,
New And incredibly you made no reference to Stalin! :)
Alex

"There is a cult of ignorance in the United States, and there has always been. The strain of anti-intellectualism has been a constant thread winding its way through our political and cultural life, nurtured by the false notion that democracy means that "my ignorance is just as good as your knowledge."

-- Isaac Asimov
New Alex, meet Felix.
Felix, Alex. I'm sure you two will have a lot to talk about down at the Lubyanka.

in solidarity,
New Definition of leadership
I had to come back to the book because it is required for the workshop I am taking. Here is today's inspirational quote:

"exercising leadership might be understood as disappointing people at a rate they can tolerate."

/facepalm
New Perhaps 'stability' too, has been redefined in the Newspeak/biz-edition?
Sadly, I've missed out on the marvelous new angles on keeping order in the workplace: is this an updated version of Who Moved My Cheese? (No I didn't read it; a synopsis was scary enough.) Guess that I have to find a Corporate-speak Transliteration course on-line somewhere, if I am to comprehend the exciting changes now being engineered.
(Perhaps even, I can discover: who Listens to all those recordings? offered for our comfort and convenience, whenever a one calls one of these establishments.) The archives must be enormous!
I'm missing so much of the new Progress.

The authors then, would approve Citizens United and that other redefinition (in the /USSC Edition) whereby a Corporate entity has magically developed lungs, a central-brain and, presumably a soul too, in its new personhood.

As to Pinochet's organizational chops, I doubt that in the early days he had the Techno to remotely dial-in the voltage settings on the tazers distributed to his enforcers. (Now the dis-US, in the wake of the current black-deaths universally being noticed, surely The Fuzz will modernize with Bluetooth? and assure all that they "have a handle on" their enforcers. We have lots of Techno here. Just watch.)

The authors here seem fond of that "too much order" idea; wondering if that is a pillar in their management-change recipe, and if completion of the reprogramming will require that the Newspeak-edition of the OED must replace current phrase-checkers.


Luck, for the foreseeable. What a Course; horses of course.
New Re: Definition of leadership is hire the right people
make sure the coffee is hot, donuts fresh and stay out of the fuckin way
Any opinions expressed by me are mine alone, posted from my home computer, on my own time as a free American and do not reflect the opinions of any person or company that I have had professional relations with in the past 59 years. meep
New Amen to that!
Also, to ask "What else do you need to pull this off!" And get whatever is needed. Sometimes, it is to remove bureaucratic impediments.
Alex

"There is a cult of ignorance in the United States, and there has always been. The strain of anti-intellectualism has been a constant thread winding its way through our political and cultural life, nurtured by the false notion that democracy means that "my ignorance is just as good as your knowledge."

-- Isaac Asimov
New ayup, I like the quebec method of managemrnt
manager wears a blue blazer, comes in a 10am reads the paper. Takes a 1.5 hour boozy lunch. Heads home at 4pm. Assistant manager works 70 hours a week, on call 24x7 and makes the whole thing run smoothly. He knows if he hustles he gets the blue blazer when the manager retires.
Any opinions expressed by me are mine alone, posted from my home computer, on my own time as a free American and do not reflect the opinions of any person or company that I have had professional relations with in the past 59 years. meep
New Yeah, well, maybe there is something to that?
Just a recollection from a book on child-rearing -- one of the two or three books I've read in Finnish, by some Finnish guy you've never heard of -- on how growing up from toddler to even reasonably reasonable individual (i.e, the average eight-, ten- or twelve-year-old) was precisely learning to deal with disappointment. Related to deferred satisfaction and all that, if that sounds more familiar.

So if growing up is about dealing with disappointment, then leadership might perhaps actually be about the "correct" amount of such to demand your followers to take...?

Doesn't seem to be worth dismissing totally out of hand, IMO.
--
Christian R. Conrad
Same old username (as above), but now on iki.fi

(Yeah, yeah, it redirects to the same old GMail... But just in case I ever want to change.)
     Augusto Pinochet: controversial change agent - (gcareaga) - (10)
         Wow. -NT - (Another Scott) - (9)
             Use of Pinochet is rather telling, isn't it? - (rcareaga) - (8)
                 And incredibly you made no reference to Stalin! :) -NT - (a6l6e6x) - (7)
                     Alex, meet Felix. - (rcareaga) - (6)
                         Definition of leadership - (gcareaga) - (5)
                             Perhaps 'stability' too, has been redefined in the Newspeak/biz-edition? - (Ashton)
                             Re: Definition of leadership is hire the right people - (boxley) - (2)
                                 Amen to that! - (a6l6e6x) - (1)
                                     ayup, I like the quebec method of managemrnt - (boxley)
                             Yeah, well, maybe there is something to that? - (CRConrad)

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