And yes, it's a travesty. I can afford legal counsel, and I'm schooled well enough already that I can argue my own case most times without counsel. Some 18yo at a Jimmy John's isn't going to know better.
Unrelated but similar case in point: my son had his license taken away at a convenience store yesterday by a manager who couldn't be bothered to see that my son had just let his hair grow out. My son didn't think to show him his student ID or other proof that it was actually his license, and left because the asshole was being belligerent. Young people just don't have the experience to understand when they're being taken advantage of.
Unrelated but similar case in point: my son had his license taken away at a convenience store yesterday by a manager who couldn't be bothered to see that my son had just let his hair grow out. My son didn't think to show him his student ID or other proof that it was actually his license, and left because the asshole was being belligerent. Young people just don't have the experience to understand when they're being taken advantage of.