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New Wishing you well
In our case, it turned out returning the broken refurb was handled outside of the normal warranty group. "limbo" is the nicest way to describe the place we ended up in. The drone on the phone could not handle the return, a manager was not available and "someone" was going to call us back within 3-5 business days. Needless to say the last part never happened.
New Re: Wishing you well
I've been handling everything right through Sony they have been handle it just fine
Thanks
"Pictures are better then words because some words are big and hard to understand"
Peter Griffin (Family Guy)
Expand Edited by Bman Aug. 5, 2013, 10:50:03 PM EDT
     Bad news good news - (Bman) - (20)
         Neat. -NT - (Another Scott)
         Hey... - (folkert) - (7)
             Re: Hey... - (Bman) - (6)
                 Because. - (folkert) - (5)
                     Re: Because. - (Bman)
                     If it helps - (pwhysall) - (3)
                         Re: If it helps - (Bman) - (2)
                             It hasn't arrived. - (pwhysall) - (1)
                                 Prime's good. - (Another Scott)
         Hey.. don't use up all your good karma in one decade! - (Ashton)
         FML!! - (Bman) - (9)
             Sorry... - (folkert) - (2)
                 1st world? - (crazy) - (1)
                     Re: 1st world? - (Bman)
             Sorry, but par for the course - (scoenye) - (5)
                 Re: Sorry, but par for the course - (Bman) - (4)
                     And you continue without a working TV. :-( - (Another Scott) - (1)
                         Re: And you continue without a working TV. :-( - (Bman)
                     Wishing you well - (scoenye) - (1)
                         Re: Wishing you well - (Bman)

So, what are we going to do tonight, Brain?
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