All the chatty messages about How Easily you can write out your problem at Their Site\ufffd - and expect an answer "within 48 HOURS" .. when what yer callin about is:

Connection / PW or related problems!

(Ditto eBay - where it took nearly a Bomb Threat to extirpate a Phone Number whereby to speak with a Live Person)

{sigh}

So many communications .. so little communication.