>>> Anyone ever hear their rationale for 1984?
Yeah, back in June or July when this happened, I wrote to them and here is part of their reply (regarding '1984'):
"...apologize for all the inconvenience this situation have caused to you.
Please understand that these books were added to our catalog using our self-service platform by a third-party who did not have the rights to the books. When we were notified of this by the rights holder, we removed the illegal copies from our systems and from customers' devices, and refunded customers. We are changing our systems so that in the future, books will not be removed from customers' devices in these circumstances.
And, I've passed your comments to the Kindle Business Team.
We do value the feedback of our customers and make every attempt to integrate their comments or suggestions into our stores and procedures. Customer feedback like yours helps us continue to improve the service we provide, and we're glad you took time to write to us."
They value your feedback.