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New Related: James Kwak enters telecom hell.
http://baselinescena...ore-telecom-hell/

So, I wanted to transfer phone and DSL from one house to another. I went to Verizon’s web site, clicked on the promisingly named “Moving to a New Home” link, and walked through the step-by-step wizard. It said I could have unlimited domestic calling and 3 MB DSL for $55 per month, which was a better deal than I was currently getting, so I signed up. The only issue was that the scheduling calendar only allowed install dates in the next month and I wanted a date six weeks out, but the live chat representative said I could just call in later and change the install date.

[...]


Needless to say, it didn't go very well.

Cheers,
Scott.
New Day. Ja. View.
--

Drew
New And the telcos wonder why their reputation is so low...

Q:Is it proper to eat cheeseburgers with your fingers?
A:No, the fingers should be eaten separately.
New No, I'm pretty sure they know why
--

Drew
New And they don't care? Oh to be a monopoly...

Q:Is it proper to eat cheeseburgers with your fingers?
A:No, the fingers should be eaten separately.
     Is AT&T lying to me? - (drook) - (10)
         2 days is a lot better than it used to be. - (Andrew Grygus)
         Work queues. - (static) - (2)
             Yup, pretty straight forward - (crazy) - (1)
                 Finally done - (drook)
         Related: James Kwak enters telecom hell. - (Another Scott) - (4)
             Day. Ja. View. -NT - (drook)
             And the telcos wonder why their reputation is so low... -NT - (static) - (2)
                 No, I'm pretty sure they know why -NT - (drook) - (1)
                     And they don't care? Oh to be a monopoly... -NT - (static)
         More: Kevin Drum on Customer Service - (Another Scott)

What... is the airspeed of an unladen swallow?
44 ms