Cent-OS upgrade hosed my HP printers

Post #326,502 by crazy 5/18/10 7:27:01 PM 5/19/10 6:56:12 AM Reply	Cent-OS upgrade hosed my HP printers I have a process the pulled PDFs from and IMAP server, and prints them. After the OS upgrade, 3 HP 8000n printers started demanding A4 paper when my PDFs showed up. These PDFs are constructed via some pdftk activity combined with some Perl PDF work. They printed happily before the upgrade. When we put A4 paper in, it prints sideways on the A4, cutting off the bottom. Other files (PDFs or not) print fine. My PDFs print fine on the other printers (Savin, um, dunno, but they work). Using the -o media=letter is ignored. Trying to shrink the pages smaller doesn't matter, still calls for the A4. What next? Edit..Additional info: cat /etc/issue CentOS release 5.5 (Final) Kernel r on an m uname -a Linux lnxauto1.yyy.com 2.6.18-194.3.1.el5 #1 SMP Thu May 13 13:08:30 EDT 2010 x86_64 x86_64 x86_64 GNU/Linux Common UNIX Printing System 1.3.7 Description: HP LaserJet 8000N Location: List Management walkway Printer Driver: HP LaserJet 8000 Series Postscript (recommended) Printer State: idle, accepting jobs, published. Device URI: socket://Research8000N:9100 Edited by crazy May 19, 2010, 06:56:12 AM EDT Expand All History
Post #326,506 by boxley 5/18/10 8:02:17 PM Reply	Re: Cent-OS upgrade hosed my HP printers what postscript driver are you using?
Post #326,521 by crazy 5/19/10 6:55:08 AM Reply	Um. Not sure how to answer that. Here's my setup, tell me what else you would like: cat /etc/issue CentOS release 5.5 (Final) Kernel r on an m uname -a Linux lnxauto1.yyy.com 2.6.18-194.3.1.el5 #1 SMP Thu May 13 13:08:30 EDT 2010 x86_64 x86_64 x86_64 GNU/Linux Common UNIX Printing System 1.3.7 Description: HP LaserJet 8000N Location: List Management walkway Printer Driver: HP LaserJet 8000 Series Postscript (recommended) Printer State: idle, accepting jobs, published. Device URI: socket://Research8000N:9100
Post #326,523 by crazy 5/19/10 7:07:02 AM Reply	You mean the PPD? PPD-Adobe 4.3 File version 1.1.1 X For HP LaserJet 8000 Series. Files in /etc/cups/ppd, last mod stamp was Jan 19 (initial system install)
Post #326,533 by boxley 5/19/10 9:07:10 AM Reply	Re: You mean the PPD? well When I had that exact issue I spent a lot of time in the ppd file itself for the (car sized lexmark) found when I changed the driver to generic postscript the problem went away. Inside the ppd you have *PageSize A4/A4: "<</PageSize[595 842]/ImagingBBox null>>setpagedevice" is yours the same? thanx, bill
Post #326,537 by crazy 5/19/10 9:56:07 AM Reply	Yeah, I got that line I can match it to letter on the size params. I'll give it a shot. And I can hardlock this particular PPD for FAX spooling only, so won't have to worry about screwing up a real A4.
Post #326,653 by crazy 5/21/10 10:09:45 AM Reply	It's a winner A4 now calls for the correct media box size, ie: Letter. Thanks I looked like a brilliant sysadmin for a few moments, then I told them about you.
Post #326,659 by boxley 5/21/10 11:28:34 AM Reply	naw, used to write printcap postscript and jpl for a living handy when the point and clicky thingy fails
Post #326,512 by folkert 5/18/10 9:54:39 PM Reply	CentOS v4.x or v5.x? CUPS or other? Did it remove any packages as a supersede? How are you setting up the filter in CUPS if it is? I am taking a hunch here, I'll bet your PPD was updated. You might have a regressed filter being used.
Post #326,522 by crazy 5/19/10 6:55:25 AM Reply	See above
Post #326,536 by folkert 5/19/10 9:42:58 AM Reply	hmm... Nothing off the top of my hat. Will have to look when I have the time... been a little busy Had a few production downtime incidents yesterday... GRRR. 5 of them due to not enough file descriptors available... per process.

Welcome to IWETHEY!