They've completely fucked up my DNS records. Primary domain is misconfigured, blog subdomain is somehow returning an app I don't have installed, mx records are all misconfigured. This is total bullshit.

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Okay, I know what it was showing. When I set the site up 2+ years ago, I tried out a self-hosted blog before deciding on Blogger. That file was left over in a directory I never cleared out. At least it gives me a chance to tell people I'm having problems.

What pisses me off is I can see from my statistics that everything went dark right after I made that "fix" yesterday at 4.

Here's what it looks like now:

http://cooklikeyourg...s/zone-record.png

The two CNAME records in the yellow box are the ones I "fixed" at 4 yesterday. They both had the "Your Host" and the "IP Address/Hostname" values reversed.

The three MX records in the blue box all looked right at 4, but now you can see the "Your Host" field is blank, and the "Priority" field has "cooklikeyourgrandmother.com." "Your Host" should be "webmail" (I think), and "Priority" should be a number.

The CNAME in the red box also looks wrong, because according to a note lower down on the screen:

http://cooklikeyourg...es/aplus/note.png

There's no one there now who can read a zone file and know what it's supposed to look like, and there aren't even any supervisors in who can escalate the ticket. "24 x 7 support" apparently means "as long as nothing is actually wrong."