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New I know what happened
Turns out they migrated everything based on the assumption that you only have one domain.
So the old homepath was "/home/u6/drook", which I saw via SSH as "~/", but I could still access "/home/u6/drook"
The webroot for the primary domain was "/home/u6/drook/html"
The webroot for secondary domains was "/home/u6/drook/subdomain/html"

When they modified my code, the new webroot path is "/services/webpages/util/d/r/drook.site.aplus.net/"
But when I log in via SSH I see "/"
The webroot I see when I log in is "/public"
The webroot I see for secondary domains is "/domain/public"

The support person thought that I should never see "public" in the path, until I pointed out that I've got several domains, and she said, "Oh, yes, so you would see 'public'."

So now I've got three contexts: logged in via SSH, code executed by the webserver, and scripts kicked off via crontab. Each context sees a different homepath and webroot. And they "helpfully" updated all of my code where they saw "/home/u6/drook" and changed it to "/services/webpages/util/d/r/drook.site.aplus.net/" ... no, wait, they changed anything that started with "/home/u6/drook". So where the config file said "define('IR_INSTALL_DIR','/home/u6/drook/html/list');" it now says "define('IR_INSTALL_DIR','/services/webpages/util/d/r/drook.site.aplus.net/');

Awesome.

And they changed the username for the database to -- and I'm not making this up:
Database user name: first 10 characters of domain name + random 6-digit number
Database name: Your user name is appended to the end of every database name.

I've got multiple domains, each with a database. What are the 6-digit numbers? And phpMyAdmin only appears under the primary domain, so how do I get to the DB for the other domain?



They boned this process hard. I'm pretty good at this shit, and it took me a while to figure out what they did wrong. Average users are going to be totally lost.
--

Drew
New Just keeps getting better
They restored by databases, and dropped the "auto_increment" flag from all the tables that had it.
--

Drew
New FUCK FUCK FUCK FUCK FUCK FUCK FUCK FUCK FUCK FUCK FUCK FUCK
I had a catchall email address, all unknown names go to that. Then give out various names so I can filter on that. I just found out anything to an unknown name has been rejecting all day. I don't know if I've gotten any book orders. This is bullshit.




Oh hey, and isn't this neat. Their new AJAX-ified webmail doesn't give me the option to select the "from" address on outgoing email. Which means I'll have to have separate named accounts for anything I want to send from, and I can't get all my mail in one box anyway.
--

Drew
New Aaaaand ... PEAR isn't installed
--

Drew
New Wooohoo!
New GRRR
drook@shell1c40:/$ crontab -l

You (drook) are not allowed to use this program (crontab)
See crontab(1) for more information
--

Drew
New And my address book is gone
--

Drew
New The hits just keep on a rolling in!
     STUPID FUCKERS! - (drook) - (13)
         :-( -NT - (Another Scott)
         SONOFABITCH! - (drook) - (9)
             fuckers -NT - (boxley)
             I know what happened - (drook) - (7)
                 Just keeps getting better - (drook) - (6)
                     FUCK FUCK FUCK FUCK FUCK FUCK FUCK FUCK FUCK FUCK FUCK FUCK - (drook) - (5)
                         Aaaaand ... PEAR isn't installed -NT - (drook) - (4)
                             Wooohoo! -NT - (folkert) - (3)
                                 GRRR - (drook) - (2)
                                     And my address book is gone -NT - (drook) - (1)
                                         The hits just keep on a rolling in! -NT - (folkert)
         You know...... - (mvitale) - (1)
             Might look at that soon - (drook)

Ergh... bring me a bucket!
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