Understood.
I was thinking about the hardware quoted.
If one is only thinking about using their software, then unless they offer something compelling, it probably makes more sense to go with something with larger market share (to have a better chance of someone being able to understand it).
But, honestly, unless someone is willing to baby sit it for free, it's probably going to cost them some money. I don't think there really are any set-and-forget departmental servers that exist yet. (I certainly could be wrong, though.)
Cheers,
Scott.