We were looking at their email comparision reports.

Actually, we wanted to buy their email comparision report. The one comparing Notes / GroupWise /Exchange / Sendmail / whatever.

But they didn't really have one. The woman who was their "expert" could go on and on about Notes vs Exchange.

Then they came out with the "fact" that, if you had fewer than 5,000 employees (or some such number), it was cheaper for you to outsource your email services.

???

Sorry, but managing GroupWise takes less than 10 minutes a day.

I asked about that figure and they couldn't explain it.

So we didn't buy their report. Nor did we ever use them again (while I was there).

If you want info on Gartner for your PHB's, just look at what Gartner has predicted in the past about the sphere they are interested in. I did a similar thing with Gartner's "reports" on Linux. Just hop back 4 years and step forward. EVERY single "prediction" they've made (by certain date) has been wrong.

What are they quoting from Gartner?