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New Tech support in action
last summer I bought a Dell laptop
when I played music in WIndows Media Player, the power settings were overridden and the screen stayed on
Since it was new, I used the live chat option and connected to a Dell service
rep
after all the usual rigamarole, I was told to use policy editor to change the settings
fine
I often use that tool at work so I logged off the chat only to discover that XP Home (the pre-installed OS) does not have the same options as XP Pro and
it was not possible to execute the instructions
this was one of those 'doctor, it hurts when I do this' moments so I stopped using WMP
not a big deal, but revealing

my son's 4 year old laptop bit the dust and rather than buy him a new one, I gave him the Dell and bought myself a new one
This one says Compaq on it but apparently is an HP (the email I got thanked me for registering my new HP)
it has Vista Home Premium
I played an album in WMP and the screen stayed on despite the power settings
feeling brave, I got in a live chat with an HP tech who had a lot more rigamarole to go through than the Dell tech, but eventually told me that the problem was I had the screensaver set to (none)
If I would enable a screensaver, the problem would be solved
I thanked him and tried the solution which did not work

I googled 'windows media player screensaver override' and in moments dicovered that in Tools Options under the Player tab there is a check box that says 'Allow screen saver during playback'
this works like a charm

oh well

A
Play I Some Music w/ Papa Andy
Saturday 8 PM - 11 PM ET
All Night Rewind 11 PM - 5 PM
Reggae, African and Caribbean Music
[link|http://westcottradio.org|Tune In]
Expand Edited by andread July 17, 2007, 10:10:48 AM EDT
New Thats been my experience as well
much easier and more efficient to solve your own problem. Tech support is useless.

Too much of today's music is fashionable crap dressed as artistry.Adrian Belew
New That is because of the default "Movie Mode" or
People like to watch visualizations from the evul media player.
--
[link|mailto:greg@gregfolkert.net|greg],
[link|http://www.iwethey.org/ed_curry|REMEMBER ED CURRY!] @ iwethey
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New FYI, Hewlett-Packard bought Compaq for $25B in 2001.
Alex

Nobody has a more sacred obligation to obey the law than those who make the law. -- Sophocles (496? - 406 BCE)
New Re: FYI, Hewlett-Packard bought Compaq for $25B in 2001.
Well it's 2007 and my laptop says Compaq

A
Play I Some Music w/ Papa Andy
Saturday 8 PM - 11 PM ET
All Night Rewind 11 PM - 5 PM
Reggae, African and Caribbean Music
[link|http://westcottradio.org|Tune In]
New "This one says Compaq on it but apparently is an HP"
Ring a bell?

So WTF do you think they'd buy it FOR, if not to stick the ((at least back then) somewhat prestigious) label on their own ((at least back then) cheaper) machines?

Sheesh... Do you HAVE to be just as stupid about hardware, too?

AND about business?


   [link|mailto:MyUserId@MyISP.CountryCode|Christian R. Conrad]
(I live in Finland, and my e-mail in-box is at the Saunalahti company.)
Ah, the Germans: Masters of Convoluted Simplification. — [link|http://www.thetruthaboutcars.com/?p=1603|Jehovah]
New And about OSes
New Yeah, that's what the ", too" bit meant.
New Well, Chuckles
it's like this

I noted the Compaq/HP thing just because it struck me as odd

when my wife bought a Buick she didn't get a letter thanking her for buying a new General Motors

if HP's marketing plan is to keep the Compaq name alive (it's on my laptop, he said for the third time) then they should thank me for buying a Compaq

that's all

feel free to dwell on other matters of equal cosmic significance

A
Play I Some Music w/ Papa Andy
Saturday 8 PM - 11 PM ET
All Night Rewind 11 PM - 5 PM
Reggae, African and Caribbean Music
[link|http://westcottradio.org|Tune In]
New If she worked in the auto industry she would know already
Or, if she worked in the garage of a corporation and was responsible in some way for the upkeep of their fleet.

Which is analogous to your profession as it relates to computers.

Except you have a lot less to keep track of since you are dealing with tier 1 MS focused computer suppliers.

Yah got HPAQ (HP/Compaq as they've been known for years since the purchase), Dell, and um, IBM.

Did I miss any?

So the bottom line, is, you really don't keep in touch with stuff affecting your profession, which is apparent when you make decisions based on old beliefs rather than current realities.
New You Missed the new number three...
Apple. Apparently you missed the fact that Apple just made it to Number three of the PC makers.
--
[link|mailto:greg@gregfolkert.net|greg],
[link|http://www.iwethey.org/ed_curry|REMEMBER ED CURRY!] @ iwethey
PGP key: 1024D/B524687C 2003-08-05
Fingerprint: E1D3 E3D7 5850 957E FED0  2B3A ED66 6971 B524 687C
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New Nope. Excluded on purpose
tier 1 MS focused computer suppliers.

I was being very specific because that is his "professional" (claimed) area.
New Ahh yes... *I* missed it then.
--
[link|mailto:greg@gregfolkert.net|greg],
[link|http://www.iwethey.org/ed_curry|REMEMBER ED CURRY!] @ iwethey
PGP key: 1024D/B524687C 2003-08-05
Fingerprint: E1D3 E3D7 5850 957E FED0  2B3A ED66 6971 B524 687C
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New You must be unfamiliar with the word 'marketing'
Play I Some Music w/ Papa Andy
Saturday 8 PM - 11 PM ET
All Night Rewind 11 PM - 5 PM
Reggae, African and Caribbean Music
[link|http://westcottradio.org|Tune In]
New Huh?
I'm sorry, I have NO idea what you mean by that statement.
New IBM doesn't make pcs anymore.
quad core workstations is as low as they go.

Lenovo makes PCs. And gateway/eManchines. and mpc (micron) and Sony.
Too much of today's music is fashionable crap dressed as artistry.Adrian Belew
     Tech support in action - (andread) - (15)
         Thats been my experience as well - (bepatient)
         That is because of the default "Movie Mode" or - (folkert)
         FYI, Hewlett-Packard bought Compaq for $25B in 2001. -NT - (a6l6e6x) - (12)
             Re: FYI, Hewlett-Packard bought Compaq for $25B in 2001. - (andread) - (11)
                 "This one says Compaq on it but apparently is an HP" - (CRConrad) - (10)
                     And about OSes -NT - (crazy) - (1)
                         Yeah, that's what the ", too" bit meant. -NT - (CRConrad)
                     Well, Chuckles - (andread) - (7)
                         If she worked in the auto industry she would know already - (crazy) - (6)
                             You Missed the new number three... - (folkert) - (2)
                                 Nope. Excluded on purpose - (crazy) - (1)
                                     Ahh yes... *I* missed it then. -NT - (folkert)
                             You must be unfamiliar with the word 'marketing' -NT - (andread) - (1)
                                 Huh? - (crazy)
                             IBM doesn't make pcs anymore. - (bepatient)

Courage is your greatest present need.
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