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New We've got users aren't into 'self-help' :-(
Well, some of them, anyway. There's probably a number who read the docs we create, but there is a noisy contingent who won't.


Is it enough to love
Is it enough to breathe
Somebody rip my heart out
And leave me here to bleed
Is it enough to die
Somebody save my life
I'd rather be Anything but Ordinary

-- "Anything but Ordinary" by Avril Lavigne.

· my ·
· [link|http://staticsan.livejournal.com/|blog] ·
· [link|http://yceran.org/|website] ·

New Our's are "requested" to complete at least two a year.
The yearly reviews have a default section on training completed. To their credit, the honchos who came up with this also have a pretty generous tuition reimbursement, along with a quite decent selection of online coursework. The big lack is hands-on training on the company supplied productivity software. They train the hell out of the sales staff on the stuff we sell, but the software used to support that effort is mostly a sink or swim proposition.
Atheism is a religion in the same sense that not collecting stamps is a hobby.
     Looking for Exchange compatible open source email clients. - (Silverlock) - (11)
         Windows or Linux? - (Yendor) - (10)
             Windows for now. Linux? Maybe by 09. -NT - (Silverlock) - (9)
                 I think you may be looking for quite a while - (bepatient) - (8)
                     dont think desktop client has calender yet -NT - (boxley)
                     It seems Evolution fits the bill - (Silverlock) - (6)
                         OpenOffice migration. - (static) - (5)
                             What is this "User Training" you speak of? -NT - (Silverlock) - (4)
                                 Showing it to them before we take Word away. -NT - (static) - (3)
                                     Our company has a "our dime, your time" policy. - (Silverlock) - (2)
                                         We've got users aren't into 'self-help' :-( - (static) - (1)
                                             Our's are "requested" to complete at least two a year. - (Silverlock)

And if someone can find a cure for it a lot of the other problems will diminish.
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