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New Uh huh, go where?
>customer service or they go elsewhere.

Where are they gonna go? Do you have a choice of providers? I don't. I can get comcast, or qwest.

Plenty of others can only get one or the other. Not much choice.

AT&T Chairman Edward E. Whitacre Jr. complained that Internet content providers were getting a free ride: "They don't have any fiber out there. They don't have any wires. . . . They use my lines for free -- and that's bull," he said. "For a Google or a Yahoo or a Vonage or anybody to expect to use these pipes for free is nuts!''

An executive with BellSouth was quoted saying that the company would consider charging Apple five or 10 cents extra each time a customer downloaded a song using iTunes.

No, we're not going to charge differently based on ability to pay. Of course not.



[link|http://www.blackbagops.net|Black Bag Operations Log]

[link|http://www.objectiveclips.com|Artificial Intelligence]

[link|http://www.badpage.info/seaside/html|Scrutinizer]
Expand Edited by tuberculosis Aug. 21, 2007, 12:46:24 PM EDT
New you wanna live on an island deal with YOUR choices
we live or die with ours and our choice is customer service.
thanx,
bill
Any opinions expressed by me are mine alone, posted from my home computer, on my own time as a free american and do not reflect the opinions of any person or company that I have had professional relations with in the past 50 years. meep
New Its no better on the mainland
And how is charging me an extra nickel for iTunes downloads "customer service"?



[link|http://www.blackbagops.net|Black Bag Operations Log]

[link|http://www.objectiveclips.com|Artificial Intelligence]

[link|http://www.badpage.info/seaside/html|Scrutinizer]
Expand Edited by tuberculosis Aug. 21, 2007, 12:46:32 PM EDT
New obviously you are not my customer
I dont work for a telco, I would rather upsell you on product offerings, every house I pass I have an opportunity to upsell my services. To do that successfully I must offer incentives. The best incentive is the perceived willingness to do whatever it takes to keep you satisfied. Other business models dont work for me. Malaise and willingness to nickel and dime someone to death is why bell south has no services in my home. That model is a complacent one. I have seen it lead to the demise of small telco's and expect the larger ones to follow suit. Someone with big pockets and drive will own the ATT/BellSouth behemouth. The only true telco that gets it appears to be verizon but they are very slow to change, they might not be agile enough.
thanx,
bill
Any opinions expressed by me are mine alone, posted from my home computer, on my own time as a free american and do not reflect the opinions of any person or company that I have had professional relations with in the past 50 years. meep
New cableco ~= telco
same thing really.

New trick is for Comcast to filter non-Comcast VOIP. Net neutrailty will prevent that.



[link|http://www.blackbagops.net|Black Bag Operations Log]

[link|http://www.objectiveclips.com|Artificial Intelligence]

[link|http://www.badpage.info/seaside/html|Scrutinizer]
Expand Edited by tuberculosis Aug. 21, 2007, 12:47:16 PM EDT
New we will have to agree
you dont know much about networking or what my company does for a living.
thanx,
bill
Any opinions expressed by me are mine alone, posted from my home computer, on my own time as a free american and do not reflect the opinions of any person or company that I have had professional relations with in the past 50 years. meep
New yeah, I only worked cable and telcos for the whole 90s



[link|http://www.blackbagops.net|Black Bag Operations Log]

[link|http://www.objectiveclips.com|Artificial Intelligence]

[link|http://www.badpage.info/seaside/html|Scrutinizer]
Expand Edited by tuberculosis Aug. 21, 2007, 12:47:42 PM EDT
     The free ride is over. FCC says so. - (bepatient) - (22)
         Ah. So Al Gore is doing this? - (imric) - (5)
             The "fund" was created in 1996. - (bepatient) - (4)
                 So it was GORE that decided to apply this to Vonage! I SEE. - (imric) - (3)
                     Will you just stop it. - (bepatient) - (2)
                         Just wanted you to admit - (imric) - (1)
                             It's a bit like J. Carter limiting the speed limit to 55 -NT - (Simon_Jester)
         It's really simple, Bill. - (a6l6e6x) - (15)
             Yep - (bepatient)
             no net neutrality please, cost too much -NT - (boxley) - (13)
                 Flip that around. We're paying too much for what we get now. - (a6l6e6x) - (11)
                     you are wrong on a few points - (boxley) - (10)
                         You've fallen victim to propaganda - (tuberculosis) - (8)
                             hardly - (boxley) - (7)
                                 Uh huh, go where? - (tuberculosis) - (6)
                                     you wanna live on an island deal with YOUR choices - (boxley) - (5)
                                         Its no better on the mainland - (tuberculosis) - (4)
                                             obviously you are not my customer - (boxley) - (3)
                                                 cableco ~= telco - (tuberculosis) - (2)
                                                     we will have to agree - (boxley) - (1)
                                                         yeah, I only worked cable and telcos for the whole 90s -NT - (tuberculosis)
                         The point of mentioning glass is that... - (a6l6e6x)
                 Telcos received rate increases in the 90's - (tuberculosis)

You ever read Wambaugh?
107 ms