>customer service or they go elsewhere.
Where are they gonna go? Do you have a choice of providers? I don't. I can get comcast, or qwest.
Plenty of others can only get one or the other. Not much choice.
AT&T Chairman Edward E. Whitacre Jr. complained that Internet content providers were getting a free ride: "They don't have any fiber out there. They don't have any wires. . . . They use my lines for free -- and that's bull," he said. "For a Google or a Yahoo or a Vonage or anybody to expect to use these pipes for free is nuts!''
An executive with BellSouth was quoted saying that the company would consider charging Apple five or 10 cents extra each time a customer downloaded a song using iTunes.
No, we're not going to charge differently based on ability to pay. Of course not.