Uhh ... maybe you didn't notice that that *was* my point
When talking about refunds, their customers are OEMs. For the purposes of this indemnification, they'd like you to read that as their customers are the end users. If there were any justice in truth-in-advertising or consumer protection law, this would be enough to hang them on all the refunds they've never given.
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Kip Hawley is still an idiot.
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Purveyor of Doc Hope's [link|http://DocHope.com|fresh-baked dog biscuits and pet treats].
[link|http://DocHope.com|http://DocHope.com]