response time of 15 - 30 seconds to display a page is average, sometimes the request times out. And this includes the office via our T3 line.

Funny (not "haha" funny) thing is that Spiceware is in the same metro area, and he says that his reponse time is below 5 seconds almost always.

I must be on a different off ramp than he is on the information superhighway.