[link|http://www.sltrib.com/utah/ci_3004197|http://www.sltrib.com/utah/ci_3004197]

ATLANTA - Not long after some 1,000 firefighters sat down for eight hours of training, the whispering began: "What are we doing here?"
As New Orleans Mayor Ray Nagin pleaded on national television for firefighters - his own are exhausted after working around the clock for a week - a battalion of highly trained men and women sat idle Sunday in a muggy Sheraton Hotel conference room in Atlanta.
Many of the firefighters, assembled from Utah and throughout the United States by the Federal Emergency Management Agency, thought they were going to be deployed as emergency workers.
Instead, they have learned they are going to be community-relations officers for FEMA, shuffled throughout the Gulf Coast region to disseminate fliers and a phone number: 1-800-621-FEMA.
On Monday, some firefighters stuck in the staging area at the Sheraton peeled off their FEMA-issued shirts and stuffed them in backpacks, saying they refuse to represent the federal agency.

A firefighter from California said he feels ill prepared to even carry out the job FEMA has assigned him. In the field, Hurricane Katrina victims will approach him with questions about everything from insurance claims to financial assistance.
"My only answer to them is, '1-800-621-FEMA,' " he said. "I'm not used to not being in the know."
Roy Fire Chief Jon Ritchie said his crews would be a "little frustrated" if they were assigned to hand out phone numbers at an evacuee center in Texas rather than find and treat victims of the disaster.
Also of concern to some of the firefighters is the cost borne by their municipalities in the wake of their absence. Cities are picking up the tab to fill the firefighters' vacancies while they work 30 days for the federal government.
"There are all of these guys with all of this training and we're sending them out to hand out a phone number," an Oregon firefighter said. "They [the hurricane victims] are screaming for help and this day [of FEMA training] was a waste."
Firefighters say they want to brave the heat, the debris-littered roads, the poisonous cottonmouth snakes and fire ants and travel into pockets of Louisiana where many people have yet to receive emergency aid.

But as specific orders began arriving to the firefighters in Atlanta, a team of 50 Monday morning quickly was ushered onto a flight headed for Louisiana. The crew's first assignment: to stand beside President Bush as he tours devastated areas.

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After all - there's nothing that can't be fixed with good PR and spin control. Right?