I'm a little suspicious.
Whenever someone says "It's designed to work they way people do" I get a little wary. Maybe it's better that we're forced to put things into files and folders and order them that way. Trying to get something to function "the way people expect them to" isn't necessarily better or even possible. It's like if the first automobile companies had decided that before they built a car, it would have to work by someone grabbing some reins and saying "Giddyup".
I seem to recall some little word processor a few years back that was designed to look like a real notebook. It was supposed to work "like people do otherwise" but it never went anywhere. Some people liked it. I never did.
