I am seriously frustrated with M$ products of wordprocessing.
I don't like the way it is "casual" with registration, automaticness, "Oh, I can do that better than you"-ness, etc...
I was (and still am) so sick of it, I built the publishing system. It does letters, envelopes, brochures, postcards, flyers, trifold, bi-folds, Letter/Legal/11x17 pretty much any paper size that the PPD for the printer supports. If we had a color laser or color dye-sub printer it could do those too.
If the customer has a word doc, I print it to a .ps import it, preview it with markup, test print, it can do a four way merge (for data sources) with conditionals. Allows for absoute and relative positioning, TeX takes care of type setting. It can aso use the PDF as a form and then populate the areas needing printing. and get a final doc looking awesome.
About the only thing I cannot do is help these two understand it. And it prompts them for nearly everything. When the first field in the printing dialog is filled out, they then find the datasource, then they cut and paste the text, drag and drop the fields into the locations either in-line, relative (like a picture) or absolute (like and address to be in a Windowed envelope).
I have even install cygwin-xfre on both computers for them. So all they have to do is Double-click on the icon and it displays within 20 seconds. The only thing different for them from Windows... it file locations. /home/user/MyDocuments/datafile , /data/jobfiles/8chrcust/jobordernum/fancy.doc, etc... /home/user == H: from Windows, /data == S: from windows, /data/jobfiles/ == T: with special locking features to eliminate locking problems with the datasources if there are any.
I do not understand the aversion I see from them. I have asked them what is wrong with it. They both say, nothing, they like the ability to get consistent look and feel of the printed stuff. I like it cause I can save setups and just change a few things for repeat jobs but slightly different. I think that they both do not wanna "change" the modus-operandi.
Me, I use it nearly everyday. But, I use the CLI interface to it... except for the doc editing, it spawns texmacs and I force it to save in TeX. Of course, TeX is very simple for me to use. It feel like a super-enhanced XHTML on steroids. I can do nearly anything I want. Best part is, I can setup a complet pub in about a half hour, starting from scratch unless it is hugely complex. The one bad thing is, we don't have enough printers. It seems like we get a ton of jobs with laser impressions at the same time!