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New Outlook Annoyances
I have to use Outlook 2002 at work: it's an essential part of my working life. This is not a discussion of what would be better[0] but rather a protracted whine.
  1. Filtered messages cannot be moved. Hit Find, enter some terms, click Find Now, see the list of messages. Now try to drag those messages into the folder you just made for them. Can't. Try to drag just one. Can't. Realise that you have 500 messages in the list you just created with your filter and that the next 30 minutes is going to be really, really boring.

  2. If a rule sets a message's status to "read", the new mail notifier in the system tray isn't removed. I have a number of rules that manipulate the read/unread status of messages; return receipts and spam are both set to "read" when they are received, for example. The envelope remains. I think I've got new mail. I haven't.

  3. Outlook is really, really slow. I get and send a lot of mail; archive folders with upwards of 3000 messages in are not unusual. Moving and/or deleting large numbers of messages in folders, be they on the Exchange server or in my local archive, is always painful.

  4. The new mail indicator is useless. Double-clicking this opens Outlook, but it doesn't do what you want it to do, which is to take you to the new mail. Even just putting you in the right folder would be a start. Highlighting the message in question would be better.

  5. Viewing message headers is nigh-on impossible. Well, that's not entirely true. One can see the internet headers of an RFC822 message by visiting the View->Options menu item that's only available when you have the message open in its own window. Viewing the source of an HTML message appears to be flat-out impossible.

  6. The calendar and PIM tools are pretty decent. This only serves to throw into stark contrast just how crappy the messaging components are.

  7. You can't turn off remote image loading, so inadvertently viewing messages containing tracking images is unavoidable. Scripting is disabled, though. Woo.

  8. Outlook doesn't show unread message counts in the tree for Exchange Server public folders. Well, sometimes it does. Sometimes it doesn't. Do you feel lucky?

  9. Outlook uses "Sent Items" for sent messages, versus the universally applied "Sent" elsewhere. If you're someone who switches between an IMAP client and Outlook, it's an extra configuration step on the other client.

  10. The Web toolbar is completely useless and is currently absorbing developer resources (these things do not maintain and document themselves) that should be focussed on making Outlook not be completely rubbish for email.

This is the first in a series, I think; the next application on my "I use it all day and I think it's rubbish" list is Microsoft Word.
[0] "pretty much anything for email" is the answer, BTW. Branch your MUA advocacy threads, please :-)


Peter
[link|http://www.ubuntulinux.org|Ubuntu Linux]
[link|http://www.kuro5hin.org|There is no K5 Cabal]
[link|http://guildenstern.dyndns.org|Home]
Use P2P for legitimate purposes!
New Echo every word
except I don't think the calendaring functions are up to speed with some of the other pims I've used.

I was very fond of Organizer for a time.

It may be a style thing...but I don't like its handling of tasks and journaling.
If you push something hard enough, it will fall over. Fudd's First Law of Opposition

[link|mailto:bepatient@aol.com|BePatient]
New Header & HTML help
I use [link|http://spambayes.sourceforge.net/|SpamBayes] for dealing with the deluge of junk mail. One of options in the SpamBayes drop down in the menu bar is "Show spam clues for current message" (not open, the one that's selected in your list). First thing it shows is the Combined Scored, followed by the Significant Tokens, followed by Message Stream which shows headers, HTML, etc.
Darrell Spice, Jr.                      [link|http://spiceware.org/gallery/ArtisticOverpass|Artistic Overpass]\n[link|http://www.spiceware.org/|SpiceWare] - We don't do Windows, it's too much of a chore
New I have and use SpamBayes.


Peter
[link|http://www.ubuntulinux.org|Ubuntu Linux]
[link|http://www.kuro5hin.org|There is no K5 Cabal]
[link|http://guildenstern.dyndns.org|Home]
Use P2P for legitimate purposes!
New Re: Outlook Annoyances
Outlook 2003 is somewhat better, but still has a fair amount of suck to it, plus the new "Luna" UI, which is a whole new realm of suck. Did I mention it's almost impossible to read Outlook anymore in anything but the default Luna/Blue configuration? Besides the aformentioned Spambayes, you also need to install Lookout - it's an indexed search tool that does the job quite nicely, and works in O2k, O2k2, and O2k3.

Viewing message headers is nigh-on impossible. Well, that's not entirely true. One can see the internet headers of an RFC822 message by visiting the View->Options menu item that's only available when you have the message open in its own window. Viewing the source of an HTML message appears to be flat-out impossible.


You can also right click on the message in the list view and select Options to get that same window. But yeah, that is the suck.
"Here at Ortillery Command we have at our disposal hundred megawatt laser beams, mach 20 titanium rods and guided thermonuclear bombs. Some people say we think that we're God. We're not God. We just borrowed his 'SMITE' button for our fire control system."
New Outlook Search Solution
I use Google Desktop Search.

Roxxor, it is.


Peter
[link|http://www.ubuntulinux.org|Ubuntu Linux]
[link|http://www.kuro5hin.org|There is no K5 Cabal]
[link|http://guildenstern.dyndns.org|Home]
Use P2P for legitimate purposes!
New Does it search .PDFs yet? :-(
New No. >:(
Itried the Copernic desktop thing, but was struck by its KDEesque AAH!TOOMUCHINTERFACE! approach.

Didn't like it. One little bit.

Google's "just enough interface to do the job" approach sits with me MUCH better.


Peter
[link|http://www.ubuntulinux.org|Ubuntu Linux]
[link|http://www.kuro5hin.org|There is no K5 Cabal]
[link|http://guildenstern.dyndns.org|Home]
Use P2P for legitimate purposes!
New Google Desktop Search is no longer beta.
Google Desktop Search apparently does .PDF searches now. I haven't yet tried it myself.

[link|http://www.theinquirer.net/?article=21654|The Inq].

Cheers,
Scott.
New it does!
And it indexes Firefox's history! And Thunderbird mail! And MP3s!

Woo! Yay!


Peter
[link|http://www.ubuntulinux.org|Ubuntu Linux]
[link|http://www.kuro5hin.org|There is no K5 Cabal]
[link|http://guildenstern.dyndns.org|Home]
Use P2P for legitimate purposes!
New 5. Headers. Right-click the msg and choose 'Options'
I just found this myself last week, testing a new spam tool. ;)

Bah. Just noticed Thane beat me to it.
Expand Edited by FuManChu Feb. 24, 2005, 11:34:50 AM EST
New <nelson>haw-haw!</nelson>
New ICLRPD -- oops, forgot to redirect
Realise that the next 30 minutes is going to be really, really boring.
===

Purveyor of Doc Hope's [link|http://DocHope.com|fresh-baked dog biscuits and pet treats].
[link|http://DocHope.com|http://DocHope.com]
Expand Edited by drewk Feb. 24, 2005, 12:15:38 PM EST
New ICLRPD (new thread)
Created as new thread #196212 titled [link|/forums/render/content/show?contentid=196212|ICLRPD]
===

Purveyor of Doc Hope's [link|http://DocHope.com|fresh-baked dog biscuits and pet treats].
[link|http://DocHope.com|http://DocHope.com]
New 1, 4, 7, 10: 2003
In Outlook 2003:

1. You can drag messages from the results of both simple and advanced find. In addition, you can create search folders (like virtual folders in Evolution I believe).

4. There is a alert notification that appears in the lower right corner of the screen when you receive new mail. It shows who the mail is from, the subject line and part of the first 2 lines of the email. You can click on it to open the mail, or click the embedded buttons to delete the mail or mark it for followup without having to switch to Outlook itself.

7. Remote image loading is off by default. There is a registry key one can set in Outlook 2002 that forces message display to plain text.

10. The web toolbar is off by default. I found the back and forward buttons to be somewhat useful in Outlook 2002, but Outlook 2003's layout makes it much easier to get to the important parts of the app and I find that I don't miss them. The rest of it is leftover "we 'get' the Internet" wankery.
--
Chris Altmann
New Well, I got Whine. or You knew this was coming.
1. Filtered messages cannot be moved. Hit Find, enter some terms, click Find Now, see the list of messages. Now try to drag those messages into the folder you just made for them. Can't. Try to drag just one. Can't. Realise that you have 500 messages in the list you just created with your filter and that the next 30 minutes is going to be really, really boring.
GroupWise's INBOX *IS* a search folder. You can delete it if you want. You can recreate it, rename it... and move messages in or out of it.
2. If a rule sets a message's status to "read", the new mail notifier in the system tray isn't removed. I have a number of rules that manipulate the read/unread status of messages; return receipts and spam are both set to "read" when they are received, for example. The envelope remains. I think I've got new mail. I haven't.
GroupWise has a VERY... VERY... VERY good Rules setup and it updates the trayicon too if the rules mark a message auto-read.
3. Outlook is really, really slow. I get and send a lot of mail; archive folders with upwards of 3000 messages in are not unusual. Moving and/or deleting large numbers of messages in folders, be they on the Exchange server or in my local archive, is always painful.
Hmmm. Groupwise in the 5.x and before version had a "bug" that was originally a limit, then became a display bug. If you have more than 6472 messages in any folder it would only show 6472 of em... and which 6472 was upto it. Although, you could move, change, delete those visible messages at any time... without waiting. Even the WHOLE thing upto a max of 6472 at a time. I have recently asked and found out that GW 6.5 *IS* able to display the full folder now... and it is exceptionally easy to manage LARGE archives.
4. The new mail indicator is useless. Double-clicking this opens Outlook, but it doesn't do what you want it to do, which is to take you to the new mail. Even just putting you in the right folder would be a start. Highlighting the message in question would be better.
Double clicking on the tray icon will bring up outlook or bring an existing session already open to the Foreground... and if you read everything... it will update within a coupla seconds
5. Viewing message headers is nigh-on impossible. Well, that's not entirely true. One can see the internet headers of an RFC822 message by visiting the View->Options menu item that's only available when you have the message open in its own window. Viewing the source of an HTML message appears to be flat-out impossible.
GW has been able to do that for ad long as I know. You just change to the tab that has it in the message area. Also, you can see the e-mail source as well... in a similar fashion to viewing the headers in Lookout.
6. The calendar and PIM tools are pretty decent. This only serves to throw into stark contrast just how crappy the messaging components are.
I beg to differ, Resources and appointments, and foreign appointment and soo on all work very well with groupWise. Most PIM managers now work natively with Groupwise.
7. You can't turn off remote image loading, so inadvertently viewing messages containing tracking images is unavoidable. Scripting is disabled, though. Woo.
Images are optional in GW. You can control in e-mail wether to load or not. Never does activeX thingers *UNLESS* you double click on them.
8. Outlook doesn't show unread message counts in the tree for Exchange Server public folders. Well, sometimes it does. Sometimes it doesn't. Do you feel lucky?
GroupWise has numerous ways to share messages... proxy, public, private shared, public shared, restricted, read-only read-write. Oh and Document Publishing is PART of the package, providing you (the admin) set it up. Has 9999 version revison control of said docs, diffs are sorta there (I haven't seen it recently to knwo if they are better or not)
9. Outlook uses "Sent Items" for sent messages, versus the universally applied "Sent" elsewhere. If you're someone who switches between an IMAP client and Outlook, it's an extra configuration step on the other client.
GroupWise has foreign e-mail support for POP3, IMAP3/4, even other email systems (at additional cost I think) for exchange with a foreign PO link or client <-> exchange access, Lotus Notes and another one I can't remember.
10. The Web toolbar is completely useless and is currently absorbing developer resources (these things do not maintain and document themselves) that should be focussed on making Outlook not be completely rubbish for email.
Nothing to really compare to in GroupWise.


--
[link|mailto:greg@gregfolkert.net|greg],
[link|http://www.iwethey.org/ed_curry|REMEMBER ED CURRY!] @ iwethey

[link|http://it.slashdot.org/comments.pl?sid=134485&cid=11233230|"Microsoft Security" is an even better oxymoron than "Military Intelligence"]
No matter how much Microsoft supporters whine about how Linux and other operating systems have just as many bugs as their operating systems do, the bottom line is that the serious, gut-wrenching problems happen on Windows, not on Linux, not on Mac OS. -- [link|http://www.eweek.com/article2/0,1759,1622086,00.asp|source]
New And all this helps me how?
Oh, that's right, it doesn't :-)

Also, on a number of points, you appear to me responding to something other than what I wrote; specifically: 1, 6, 8 and 9.

"Branch your MUA advocacy threads, please" <-- Did you miss this?


Peter
[link|http://www.ubuntulinux.org|Ubuntu Linux]
[link|http://www.kuro5hin.org|There is no K5 Cabal]
[link|http://guildenstern.dyndns.org|Home]
Use P2P for legitimate purposes!
New I wasn't advocating.
Just giving you examples of how GW did it's thing.

Sorry, if you can't use something that works.
--
[link|mailto:greg@gregfolkert.net|greg],
[link|http://www.iwethey.org/ed_curry|REMEMBER ED CURRY!] @ iwethey

[link|http://it.slashdot.org/comments.pl?sid=134485&cid=11233230|"Microsoft Security" is an even better oxymoron than "Military Intelligence"]
No matter how much Microsoft supporters whine about how Linux and other operating systems have just as many bugs as their operating systems do, the bottom line is that the serious, gut-wrenching problems happen on Windows, not on Linux, not on Mac OS. -- [link|http://www.eweek.com/article2/0,1759,1622086,00.asp|source]
New I can not *wait* to see you two at BeepBash
===

Purveyor of Doc Hope's [link|http://DocHope.com|fresh-baked dog biscuits and pet treats].
[link|http://DocHope.com|http://DocHope.com]
New Yeah, you were :-)
<pw> I have to use outlook, and here's why I hate it.
<gf> Here's a long post about a product you cannot use.

That's advocacy, Greg :-)


Peter
[link|http://www.ubuntulinux.org|Ubuntu Linux]
[link|http://www.kuro5hin.org|There is no K5 Cabal]
[link|http://guildenstern.dyndns.org|Home]
Use P2P for legitimate purposes!
New No I wasn't.
I was trying to get you to finally admit something.

Also, trying to make you more frustrated/jealous.

I guess, I failed in both areas.

But, advocacy... no. You will *KNOW* when I advocate something.
--
[link|mailto:greg@gregfolkert.net|greg],
[link|http://www.iwethey.org/ed_curry|REMEMBER ED CURRY!] @ iwethey

[link|http://it.slashdot.org/comments.pl?sid=134485&cid=11233230|"Microsoft Security" is an even better oxymoron than "Military Intelligence"]
No matter how much Microsoft supporters whine about how Linux and other operating systems have just as many bugs as their operating systems do, the bottom line is that the serious, gut-wrenching problems happen on Windows, not on Linux, not on Mac OS. -- [link|http://www.eweek.com/article2/0,1759,1622086,00.asp|source]
New Admit what?
That the Groupwise client doesn't ming? Won't happen, because it does :-)

GW at the server end is all fluffy bunnies and clouds and children frolicking in the meadows, I don't doubt; however, I'm in the fortunate position these days that I couldn't care less about how much pain the server causes the IT department :-D[0]

Also, when someone is discussing $THING_X and you tell them that $THING_Y is better, then you are advocating $THING_Y.

I'm also really disinterested in whether or not Groupwise is actually better here, because this is a specific whine about a specific app that I have to use; replacing it is absolutely not an option.[1]
[0] Even if Exchange steals their women, keys their cars and drinks their beer, I couldn't give a monkey's.
[1] I've tried this (assorted IMAP clients; see my other whinges for why IMAP support sucks in just about everything other than Evolution), but when all your colleagues are using the Exchange-specific functions, then you find yourself running two clients (one for email, one for calendaring) and that just sucks. It's actually less pain (sort of) to run the one client and put up with the fact that it is, in fact, the world's worst MUA.


Peter
[link|http://www.ubuntulinux.org|Ubuntu Linux]
[link|http://www.kuro5hin.org|There is no K5 Cabal]
[link|http://guildenstern.dyndns.org|Home]
Use P2P for legitimate purposes!
New Thanks. You just did.
--
[link|mailto:greg@gregfolkert.net|greg],
[link|http://www.iwethey.org/ed_curry|REMEMBER ED CURRY!] @ iwethey

[link|http://it.slashdot.org/comments.pl?sid=134485&cid=11233230|"Microsoft Security" is an even better oxymoron than "Military Intelligence"]
No matter how much Microsoft supporters whine about how Linux and other operating systems have just as many bugs as their operating systems do, the bottom line is that the serious, gut-wrenching problems happen on Windows, not on Linux, not on Mac OS. -- [link|http://www.eweek.com/article2/0,1759,1622086,00.asp|source]
     Outlook Annoyances - (pwhysall) - (22)
         Echo every word - (bepatient)
         Header & HTML help - (SpiceWare) - (1)
             I have and use SpamBayes. -NT - (pwhysall)
         Re: Outlook Annoyances - (inthane-chan) - (5)
             Outlook Search Solution - (pwhysall) - (4)
                 Does it search .PDFs yet? :-( -NT - (Another Scott) - (3)
                     No. >:( - (pwhysall) - (2)
                         Google Desktop Search is no longer beta. - (Another Scott) - (1)
                             it does! - (pwhysall)
         5. Headers. Right-click the msg and choose 'Options' - (FuManChu) - (1)
             <nelson>haw-haw!</nelson> -NT - (inthane-chan)
         ICLRPD -- oops, forgot to redirect - (drewk) - (1)
             ICLRPD (new thread) - (drewk)
         1, 4, 7, 10: 2003 - (altmann)
         Well, I got Whine. or You knew this was coming. - (folkert) - (7)
             And all this helps me how? - (pwhysall) - (6)
                 I wasn't advocating. - (folkert) - (5)
                     I can not *wait* to see you two at BeepBash -NT - (drewk)
                     Yeah, you were :-) - (pwhysall) - (3)
                         No I wasn't. - (folkert) - (2)
                             Admit what? - (pwhysall) - (1)
                                 Thanks. You just did. -NT - (folkert)

Did it involve geese?
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