See [link|http://asp.silvercloudsoftware.com/handmark/pages/answer.jsp?id=69|here] for what to do.

As for Word files, what are the contents? If you want to work with them as regular Word files, you'll need to get Dataviz's DocumentsToGo. Version 6 is able to read and write unconverted Word, Excel and Powerpoint files on an SD card.

If you're only going to use them as read-only files and don't need to edit them on the Zire itself, you could convert them into PalmDoc format, which is the format used by PalmReader (one of the included programs).

See [link|http://www1.gantep.edu.tr/~sonercan/convert.htm|here] for a list of programs that can convert files to PalmDoc format.