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New Why I Love Microsoft
A high corp. honcho comes to town
logs in on the boss's secretary's computer
fetches his email (without my assistance - relatively amazing) from the corp Exchange server

get an email after he leaves town from corp IT
honcho's mail has been sucked into a black hole and they need the machine name to look for a *.pst file so they can restore all his stuff to his own Outlook in his own office

so I tell them the name

get a bunch of calls and emails berating me because they can't open the *.pst file and they believe that I have ignored their directive to get all users up and running on Office 2003 (I have ignored the directive, but since I had to reformat that particular box a few months back there was no reason not to put Office 2003 on it)

so I tell them (by email) that it has Office 2003 (the geniuses could have looked in Program Files when they mapped to her machine and see that it was Office 11 (2003) but that is too complex for them)

so why can't they open the pst file

I have no idea but if I had to guess, he may have gone to the corp website and connected to Outlook Web Access (OWA) as opposed to configuring Outlook to connect to the Exchange server (which is usually beyond their abilities, but it has been done) and this makes its own style pst file
or I'm totally wrong but I love is blind

A
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New would bet he used the webface
If he logged into the local machine he would have had to setup outlook unless you have roaming profiles setup. For a boss its easier to use the webface than setup outlook everytime he needs some mail
regards,
daemon
that way too many Iraqis conceived of free society as little more than a mosh pit with grenades. ANDISHEH NOURAEE
New I feel for you buddy
I have to deal with that shit all the time.
-----------------------------------------
How do you convince a Washington Journalist that you're not slapping him in the face?

Tell him you're not.
New One more.
Went to get my "new" car's emissions tested today. They have a machine running the diagnostic software, core OS is XP. How do I know this?

They had to kill the application, then restart the computer after each portion of the test, which probably tripled the amount of time taken by each car.
Let the president answer a higher anarchy/Strap him with an Ak-47, let him go, fight his own war/Let him impress daddy that way/No more blood for oil, we got our own battles to fight on our own soil/No more psychological warfare, to trick us to thinking that we ain't loyal/If we don't serve our own country, we're patronizing a hero/Look in his eyes its all lies/The stars and stripes, they've been swiped, washed out and wiped/And replaced with his own face, Mosh now or die!
New Bzuh? What's OWA got to do with PST's?
If he read his mail via OWA then it was in his mailbox on the Exchange server. I've never heard of using OWA to read PST's.
New 's what I thought.


Peter
[link|http://www.debian.org|Shill For Hire]
[link|http://www.kuro5hin.org|There is no K5 Cabal]
[link|http://guildenstern.dyndns.org|Home]
New Me too, but meanwhile
but everyday it seems I know less and less
I didn't even bother to look for or at the pst file myself (they didn't ask) although that hard drive has only had Office 2003 on it since its last format
I didn't ask why they couldn't go to the tapes -- it's more fun to accuse me of not Office 2003-ing but still

meanwhile
some of my users are (gasp) still at office xp
this means that their outlook global address book doesn't sync w/ the corp address book unless they download it to their box (and as soon as anyone updates it...)
so it looks like O03 after all

meanwhile
I have had Citrix and MS partners (and allegedly MS itself) on a related email case since the middle of September
corp established a new server 2003 domain with an exchange 2003 server
users assigned to this are to use OWA only

if they logged into Citrix onsite, only a few could connect to OWA, most had their username and/or password rejected
none of the consultants or corp wizards had anything useful to contribute
but
we found that if the user could get in once (very easy from off-site)
they could then always get in regardless of where they were
so
I hired someone to go off-site and go to the OWA page and login each user
this appears to work although the first mass test is today
the way it goes is
corp blames my setup (I had always configged everything at this site until Citrix which was all put in by consultants)
Citrix looks at MS
MS doesn't tell me what they do

from my pov, if my user can connect to the site and get a login screen, the prob ain't in my area
especially since some got in

but what the heck do I know

A


Play I Some Music w/ Papa Andy
Saturday 8 PM - 11 PM ET
All Night Rewind 11 PM - 5 PM
Reggae, African and Caribbean Music
[link|http://wxxe.org|Tune In]
     Why I Love Microsoft - (andread) - (6)
         would bet he used the webface - (daemon)
         I feel for you buddy - (Silverlock)
         One more. - (inthane-chan)
         Bzuh? What's OWA got to do with PST's? - (FuManChu) - (2)
             's what I thought. -NT - (pwhysall) - (1)
                 Me too, but meanwhile - (andread)

That game with the fifteen numbered balls is the devil's tool!
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