Let her have her delusions
She might be a DEB (Data Entry B*tch) for a lawyer that types in documents for him/her, but at least let her have her delusions about her computer environment. Before you know it, she will think she knows more than the entire IT department, and will start suggesting things for them to do. Woe be to them, if she is a Legal Secretary to a partner or other high-up, they may actually have to follow her sugestions.
I did not make up the term DEB, someone else at a law firm I worked in did. It was used to describe the behavior of some serious mean Legal Secretaries and other people who entered data and caused a lot of problems. They make a mistake and enter something as active, or make a typo, and then blame the IT department for the program being wrong, when clearly it was a data entry error. PEBKAM error, Problem Exists Between Keyboard And Mouse.
"What's the use of saving life when you see what you do with it?" - Corbin Dallas "The Fifth Element"
[link|http://www.xormad.com:4096/district268|I am from District 268].