Don't close the ticket:

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Post #140,325 by admin 2/6/04 5:02:37 PM Reply	Don't close the ticket: Set the status to: "waiting for customer response" "What response?" "For them to tell us their network is back up." ;-) Regards, -scott anderson "Welcome to Rivendell, Mr. Anderson..."
Post #140,346 by deSitter 2/6/04 7:13:17 PM Reply	exactly the right thing to do! but still funny -drl

CS call ala shark tank - (boxley) - (5) - Feb. 6, 2004, 03:58:42 PM EST

"Dear, the internet is broken. I've got wrong - (Arkadiy) - Feb. 6, 2004, 04:35:59 PM EST

Don't close the ticket: - (admin) - (1) - Feb. 6, 2004, 05:02:37 PM EST

exactly the right thing to do! but still funny -NT - (deSitter) - Feb. 6, 2004, 07:13:17 PM EST

You misunderstood your role - (ben_tilly) - (1) - Feb. 6, 2004, 06:41:33 PM EST

my social problem was fixed - (boxley) - Feb. 6, 2004, 07:31:05 PM EST

Geez can’t we all just be Canadians or something?
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