First: The upgrade was cooerced. There was no option to purchase needed additional licenses without purchasing unnecessary upgrades to all systems. I'll also note that you ask for evidence, then gainsay it. So: you're calling me and Mr. Rheinlander liars? Is that it?
\r\n\r\nFile conversions and retraining costs apply to the option of switching to an alternate office suite / operating environment. This is what would have been incurred Plan B (switching to a non-Microsoft suite and/or OS) were elected. Plan C is, of course, the forced upgrade. Plan A was the option prohibited by Microsoft: retain existing infrastructure and aquire additional software. As the original post makes clear: nuke Novell, purchase 260,000 upgrades, and buy a fleet of helicoptors was cheaper than the option of moving away from Microsoft.
\r\n\r\nOf course, we wouldn't expect you to read with comprehension.
\r\n\r\nAnd you flat out lie: the company did not need to transition 260,000 dekstops. It was attempting to upgrade them and was refused the upgrades unless Novell were banished.
\r\n\r\nYour comments suggest that forcing aquisition of sufficient numbers of Microsoft server licenses to replace 1,600 Novell instances is somehow acceptable business practices. Is this a valid interpretation of your comments, Andrea? If not, please clarify.
\r\n\r\nAnd as a clue to you: [link|http://twiki.iwethey.org/AyeWeeCodes|Wee Codes]. Particularly [quote\\]The quote tag[quote\\]. Or <blockquote type="cite">blockquote</blockquote>.